The Skilled Negotiator: Mastering the Language of Engagement

In
today’s increasingly decentralized, fast moving business environments,
your ability to negotiate effectively is your most valuable asset. With
Kathleen Reardon’sBecoming a Skilled Negotiator
you’ll be able to develop essential negotiation skills that will help
you quickly assess situations, overcome conflicts, adapt to unexpected
developments, and ultimately build valuable alliances.

Filled with many “real deal” examples from master negotiators,Becoming a Skilled Negotiator
provides an insightful look at the negotiation process––from analyzing
the interests of other parties to selecting your words to bring about a
desirable outcome.

With this text, you’ll learn how to:

• Identify your negotiation style using the text’s LSI inventory.
• Choose the best language to drive your negotiation strategy.
• Use communication technology (e-mails, phone, conference calls) tactically.
• Recognize deception and manage it.
• Master the fine art of persuasion and positioning.
• Effectively negotiate one-on-one and in teams.
• Deal constructively with your own and others’ heated emotions.
• Recognize the subtleties of cross-cultural negotiation.