Assertiveness and Diversity
Anni Townend
This book focuses upon what is assertiveness and how this can be developed in the organisation. It identifies the benefits of having assertive employees and the differences in assertiveness as a result of age, gender, culture, etc. The book also looks at the role of assertiveness in managing conflict, conducting performance appraisals, discrimination and bullying, with the use of compelling case study material.
Рік:
2007
Видання:
First Edition
Видавництво:
Palgrave Macmillan, St. Martin’s Press, LLC
Мова:
english
Сторінки:
289
ISBN 10:
1403993440
ISBN 13:
9781403993441
Файл:
PDF, 1.13 MB
IPFS:
,
english, 2007